What's New?

Dori replaces outdated, fragmented processes with an intelligent, unified support system designed to manage tenant interactions, streamline daily tasks, and remove manual workload for property managers.

Purpose of the Launch

The goal of Dori’s launch is to eliminate the inefficiencies caused by juggling multiple communication tools, reception services, and admin systems. Dori acts as a 24/7 digital team member, handling enquiries, capturing critical information, and initiating workflows without human intervention.

This launch marks the beginning of our vision to build an all-in-one AI-powered property ecosystem, with founder-led innovation at its core.

Key Capabilities Introduced in v1.0

AI Reception & Call Handling

• Answers inbound tenant or service provider calls in real-time with natural, human-like conversation.

• Identifies caller intent, gathers key details, and routes or logs inquiries automatically.

• Provides instant, consistent responses, no hold times, no missed calls, no outsourcing required.

Multi-Property Awareness

• Understands portfolios rather than single properties.

• Can handle multiple buildings, landlords, tenants, and service requests simultaneously.

Instant Call Summaries & Logs

• Generates call transcripts and concise summaries for record-keeping and regulatory reliability.

• Eliminates manual note-taking and admin time for property staff.

Analytics & Performance Baseline

• Launch includes initial reporting on call volume, response types, issue breakdown, and resolution tracking, forming the foundation for AI-driven improvements at scale.

  
  

Why This Matters

Dori V1.0 is not a basic chatbot or outsourced call centre replacement, it is the first step toward a fully autonomous property operations AI.

With this launch, property professionals can now:

• Reduce admin and communication workload

• Stop missing calls or tenant issues

• Deliver faster, consistent and professional responses at any time

• Centralise communication and records in one place

• Save time and cost by eliminating multiple micro-tools and outsourced call handling services

Our commitment

We will continue evolving Dori based on hands-on user feedback, live industry problems, and a relentless drive to remove outdated practices from property management.