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Customer Support form

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User FAQs

Number of Luggage a single user can store.

You can store unlimited number of baggage with our store partners.

What's your refund policy?

We offer a 100% refund on cancellations made up to 1 hour prior the scheduled time, with a flat cancellation fee of $1.50 to support our local partners and our platform.

Can users pay cash for Luggage storage?

No, Doorap Spot is 100% cashless by providing you the convenience and protection by supporting popular payment options ( Apple Pay, Google Pay and other Wallet options across EU & UK.